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Our "No questions asked" Refund Policy
  All our web hosting, E-commerce and Internet Access plans include a 10-day money back guarantee. If for any reason our services haven't exceeded your standards, please let us know within the first 10 days of account activation and we will refund the money paid for that first month of service minus overage charges. All web hosting contracts will be refunded if Osidosi is notified within the first 10 days following activation. No refund is available after the 10th day. Due to security concerns (such as fraudulent cancellations), all account cancellation requests must be emailed to our support team ( support@osidosi.net ) Phone calls will not constitute acceptance of any cancellation. Refunds will be made by company check or issued back to your credit card within 30 days of verification of cancellation.

How to get a refund
  Simply email us at: support@osidosi.net to begin the process. Once the request is verfied, the acount is cancelled and payment refunded.

  Privacy Statement of Osidosi Solutions

Information about our Organisation and Web site

Modern information and communication technologies play a fundamental role in the activities of an organisation like Osidosi Solutions . We are based in Canada .

Our principal activities are:

  • Information Technology Business Solutions
  • Hosting Solutions

Our privacy policy covers Osidosi Solutions and its Web sites:
Organisation Name: Osidosi Solutions
Address: 50129
City, Zip: Edmonton , T5Y 2M9
State: Alberta
Country: Canada
Controller: Data Operations
Web Sites(s): http://www.osidosi.net
http://www.osidosi.com

Providing Visitors with Anonymous Access


You can access our Web sites home page and browse our sites without disclosing your personal data.

The services and links of our Web sites


Our Web sites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Our Web sites include a link to:

  • Internet Secure
Such third party Web service providers may collect personal data about our visitors.

Automatic Collection of Information


We automatically log personal data by means such as programming or we link information automatically logged by such means with personal data about specific individuals. We do so for the following purposes:

  • Technical administration of the Web site
  • Customer administration

We do not use cookies to store personal data nor do we link non-personal information stored in cookies with personal data about specific individuals.

Data Collection and Purpose Specification


We do not collect any personal data from our visitors when they use our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal data collected and purposes for which they are used, please click here

We do not collect or use personal data for any purpose other than that indicated in the table below.

If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose:

Children's Privacy


We do not knowingly collect personal data from children.

We take specific steps to protect the privacy of children by:

  • making reasonable efforts to ensure that a parent has authorised the collection of the child's personal data


We do provide information about our personal data practices in relation to children on our home page and wherever we knowingly collect personnal data from children on our Web site.

Disclosure and Visitor Choice


We do not disclose your personal data to our subsidiaries or other organisations.

Where we disclose your personal data for purposes which are different from those indicated in the table mentioned above, we offer you the opportunity to consent to disclosure:

Confidentiality / Security


We give you the option of using a secure transmission method to send us the following types of personal data:

  • primary personal data (such as name and contact details)
  • identifiers (such as credit card details, Web site password)

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you


You can ask us, by:

  • sending an email ( service@osidosi.net )
  • visiting this url ( http://www.osidosi.net/contact.aspx )
whether we are keeping personal data about you.

Upon request, which you can indicate by:

  • sending an email ( service@osidosi.net )
  • visiting this url ( http://www.osidosi.net/contact.aspx )
We will provide you with a readable copy of the personal data which we keep about you, almost instantaneously on-line. - although we may before require proof of your identity -. We will provide the information without any charge.

We allow you to challenge the data that we hold about you.

We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance


Our privacy policy is compliant with the following instrument: HTTP://WWW.OECD.ORG

It is also compliant with the following global or regional regulatory, or self-regulatory instrument: HTTP://WWW.OECD.ORG

We cannot demonstrate that our privacy policy accords with the privacy instruments.

Privacy Support


If you have an enquiry or concern about our privacy policy, please contact:

Contact 1
Name/designation : Data Operations
Department :
Address : 50129
Phone Number : (780) 909-2067
Fax Number :
Email address : service@osidosi.net
URL : http://www.osidosi.net/contact.aspx

If you are not satisfied with our response to your concern:

  • you may wish to contact Operations Manager ( http://www.osidosi.net )


TABLE of personal data collected and purposes for which they are used

Primary personal data/Business information

x volunteered by each visitor
- collected from public records or bodies
- collected from private organisations

Primary personal data

Technical administration of the Web site Research &development Customer Administration Marketing Trading in personal data
Name

x

-

x

-

-

Gender

-

-

-

-

-

Address

x

-

x

-

-

E-mail address

x

-

x

-

-

Phone/Fax number

x

-

x

-

-

other (describe)

-

-

-

-

-

Business Information

Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Employer/organisation

-

-

-

-

-

Job title

-

-

-

-

-

Address

-

-

-

-

-

E-mail address

-

-

-

-

-

Phone/Fax number

-

-

-

-

-

other (describe)

-

-

-

-

-

Other personal details and profiling data

- volunteered by each visitor
- collected from public records or bodies
- collected from private organisations

Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Personal details

-

-

-

-

-

Physical description

-

-

-

-

-

Family characteristics

-

-

-

-

-

Education and skills

-

-

-

-

-

Life style or personal tastes

-

-

-

-

-

Financial resources

-

-

-

-

-

other (describe)

-

-

-

-

-

Identifiers

- volunteered by each visitor
- collected from public records or bodies
- collected from private organisations

Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
On-line identifiers

-

-

-

-

-

Financial identifiers

-

-

-

-

-

identifiers assigned by Public bodies

-

-

-

-

-

Biometrics identifiers

-

-

-

-

-

other (describe)

-

-

-

-

-

Specific Data

- volunteered by each visitor
- collected from public records or bodies
- collected from private organisations

Technical administration of the Web site Research & development Customer Administration Marketing Trading in personal data
Racial or ethnic origin

-

-

-

-

-

Political opinions

-

-

-

-

-

Religious or philosophical beliefs

-

-

-

-

-

Trade union membership

-

-

-

-

-

Health/Medical data

-

-

-

-

-

Sex life

-

-

-

-

-

Police/Justice data such as civil/criminal actions brought by or against the visitor

-

-

-

-

-

other (describe)

-

-

-

-

-



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